AI
AI automation agency for chatbots and workflows
Custom AI agents and automations that remove hours of manual work every week.
Typical stack
- Anthropic Claude
- OpenAI
- Python
- TypeScript
- LangGraph
- pgvector
- n8n
- AWS Lambda
- Vercel
- Price agreed upfrontWritten scope, one price, milestone payments.
- You own everythingCode, accounts and content stay in your name.
- Every call is freeNo charge, no pressure. We reply within 12 hours.
- Senior people onlyThe ones you meet are the ones who build.
Overview
AI automation agency: what this is, in plain words
AI projects fail when they start with the technology. As an AI automation agency, we start with a process map instead: where does your team copy data between systems, answer the same questions, or wait on a human to move things forward? Those are the places where an agent or an automation pays for itself in the first month.
We build with the major model providers, connect to your CRM, helpdesk, inbox and databases, and add the unglamorous parts that make AI safe to run in a business: human review steps, logging, evaluation and cost controls. Everything runs on accounts you own.
We build WhatsApp and chat automations on opt-in only, with a clear note that people are talking to an assistant and a hand-off to your team.
Who it is for
- Operations and support teams drowning in repetitive tickets and data entry
- SaaS companies adding AI features without hiring an ML team
- Agencies and consultancies that want to deliver more without adding headcount
What you get
- A written process map with the hours saved per week for each automation
- Human-in-the-loop checkpoints wherever a mistake would be expensive
- Runs on your API keys and infrastructure, with usage and cost visible
- Documentation and a recorded handover so your team can extend it
See it come together
A message becomes a booking
An assistant answers, then hands the job to your workflow.
An illustration of how the work comes together. Not a real client or result.
For business owners
What would we automate for your business?
Pick your type of business. These are the four areas most small businesses automate first: enquiries, bookings, payments and reports. You build it once; it works every day.
What we would automate for a clinic
- Step 1
Enquiries and support
Today: Calls and WhatsApp messages pile up while the front desk is with patients.
Automated: A WhatsApp assistant answers timings, treatments and fees questions at once and hands anything medical to staff.
- Step 2
Bookings and onboarding
Today: Appointments are written by hand; no-shows leave empty slots.
Automated: Patients book free slots on WhatsApp, get a confirmation and a reminder the day before, and can reschedule by replying.
- Step 3
Invoices and payments
Today: Bills are typed after each visit and follow-ups for dues are forgotten.
Automated: A receipt is sent after the visit with a payment link, and gentle reminders go out for anything unpaid.
- Step 4
Reports
Today: Nobody knows how many enquiries became patients last month.
Automated: A weekly summary: enquiries, bookings, no-shows and where patients came from.
What we would automate for a real estate
- Step 1
Enquiries and support
Today: Portal and ad leads wait hours for a reply and go to the next broker.
Automated: Every new lead gets a WhatsApp reply within a minute with the brochure, price range and two quick questions.
- Step 2
Bookings and onboarding
Today: Site visits are arranged over long call chains.
Automated: Interested buyers pick a site-visit slot themselves; the right agent is assigned and both get reminders.
- Step 3
Invoices and payments
Today: Token and booking amounts are tracked in spreadsheets.
Automated: Payment links, receipts and due-date reminders go out on time, logged against each buyer.
- Step 4
Reports
Today: No clear view of which project or ad brings serious buyers.
Automated: A weekly report by project and source: leads, visits, bookings and cost per visit.
What we would automate for a restaurant
- Step 1
Enquiries and support
Today: The same questions about menu, timings and parking, every day.
Automated: A WhatsApp assistant answers menu, timings and table questions and shares the menu link.
- Step 2
Bookings and onboarding
Today: Table bookings by phone, double bookings at the weekend.
Automated: Guests book tables on WhatsApp or the website, get a confirmation and a reminder, and the floor sees one list.
- Step 3
Invoices and payments
Today: Catering and bulk orders tracked on paper.
Automated: Quotes, advance payment links and invoices for bulk orders, sent automatically.
- Step 4
Reports
Today: Reviews and repeat visits are guesswork.
Automated: A weekly summary of bookings, reviews collected and returning guests.
What we would automate for a coaching institute
- Step 1
Enquiries and support
Today: Parents and students ask about batches and fees at all hours.
Automated: A WhatsApp counsellor answers course, batch and fee questions and books a counselling call.
- Step 2
Bookings and onboarding
Today: New students fill paper forms and wait for joining details.
Automated: An online admission form, a welcome message with timetable and login details, and a first-week check-in.
- Step 3
Invoices and payments
Today: Fee instalments are chased one by one.
Automated: Instalment reminders with a payment link and an automatic receipt, with a list of who is overdue.
- Step 4
Reports
Today: Hard to see which campaign filled which batch.
Automated: Admissions by course and source each week, so you spend where enrolments come from.
What we would automate for a online store
- Step 1
Enquiries and support
Today: "Where is my order?" messages take up the day.
Automated: Customers get order and delivery updates on WhatsApp and can check status without waiting for a person.
- Step 2
Bookings and onboarding
Today: New customers buy once and never hear from you again.
Automated: A welcome series, care tips and a reorder nudge at the right time, with opt-in.
- Step 3
Invoices and payments
Today: Cash-on-delivery orders and returns are reconciled by hand.
Automated: Invoices, COD confirmations and refund updates handled and logged automatically.
- Step 4
Reports
Today: Revenue, returns and ad spend live in different dashboards.
Automated: One weekly summary of sales, returns, top products and return on ad spend.
What we would automate for a service business
- Step 1
Enquiries and support
Today: Website forms land in an inbox nobody checks at night.
Automated: Every enquiry gets an instant reply, is added to your CRM and assigned to the right person.
- Step 2
Bookings and onboarding
Today: New clients wait days for the welcome pack and paperwork.
Automated: A welcome email, contract and onboarding checklist go out the moment the deal is won.
- Step 3
Invoices and payments
Today: Invoices are made at month end and late payers are chased by hand.
Automated: Invoices are generated and sent on schedule with reminders, and paid ones are marked automatically.
- Step 4
Reports
Today: The owner builds the monthly report on a Sunday.
Automated: A monthly report assembled from your tools and summarised in plain words by AI, ready on the 1st.
Works with the tools you already use
No new software to learn. The automation connects the apps you have today and works in the background.
- WhatsApp Business Platform
- Gmail and Outlook
- Google Sheets and Excel
- Google Calendar and Cal.com
- Zoho CRM and HubSpot
- Shopify
- Razorpay and Stripe
- Slack
- Your website forms
- Any tool with an API, through n8n, Make or Zapier
See one working: try our WhatsApp booking bot demo or talk to Astra, our AI assistant.
How you get started with us
- 1A free 30-minute callTell us what eats your week: the messages, the follow-ups, the copy-paste. We say honestly what is worth automating first.
- 2Your automation mapA short written plan: which workflows, which tools they connect, what each one saves, and one price agreed in writing.
- 3Built and connected in your accountsWe build in your WhatsApp, email and tools, test with real examples, and you approve before anything goes live. You own every account.
- 4Live, then looked afterWe watch the first weeks closely and fix what real customers break. Optional monthly support keeps it running as your business changes; month to month, 30 days notice.
Setup from $2,500AED 5,000₹30,000, agreed in writing before work starts.
Signs you need it
Problems our ai automation & workflows work fixes
If one of these sounds familiar, you are in the right place.
- Enquiries get answered too lateA lead that messages at night and hears back the next afternoon often goes elsewhere. We build a fast first reply and a clear handover to your team.
- Your team retypes the same dataForms, spreadsheets and the CRM do not talk to each other. We connect them so each record is entered once.
- Follow-up depends on memoryQuotes and enquiries go quiet because nobody remembered. Automated reminders and follow-up messages close that gap.
- You are unsure what AI can safely doWe start with one workflow, keep a person in the loop where mistakes are costly, and show you what the system did.
What we provide
AI Automation & Workflows services we offer
Take the whole thing, or start with the one part that is holding you back.
01
WhatsApp chatbots and assistants
First replies, FAQs, booking requests and lead capture, with a handover to your team.
02
AI receptionist
Answers common questions and takes details for clinics, property teams and service businesses.
03
Lead follow-up automation
Messages and reminders that go out when a lead goes quiet, logged in your CRM.
04
CRM and workflow automation
Connect forms, calendars, spreadsheets and your pipeline with tools such as n8n and Zapier.
05
Custom AI agents and integrations
Agents that read documents, update systems and report what they did, with guardrails.
06
Dashboards and reporting
A single view of what the automation handled and what it passed on.
Go deeper
Find the service you need
Each one has its own page with who it is for, what is included and the questions people ask.
- WhatsApp and website chatbotsAn assistant that answers common questions, captures leads and passes the chat to your team when it should. On WhatsApp, and on your website if you want it there too.
- AI receptionistIt answers the phone, takes details and books slots. When a call needs a person, it hands over or leaves a clear message.
- Workflow and CRM automationWe connect your forms, CRM, calendar, spreadsheets and email so work moves without anyone retyping it. Everything lives in accounts you own.
- Custom AI agentsAgents that read your documents, answer from your own data and take actions in your systems, with a person checking the steps that matter.
Not sure which part you need?
Tell us the goal in two lines. We reply within 12 hours with an honest answer and a budget range.
Astrafolio vs a typical agency
| Topic | Typical agency | Astrafolio |
|---|---|---|
| Who you talk to | Usually an account manager who passes messages on | The person building your project |
| Meetings | Often a status call every week or two | Every 2–3 working days, plus milestone reviews |
| Ownership | Often held in the agency's own accounts | Code and accounts always in your name |
| After launch | Usually fixes billed by the hour | 30 days of fixes included |
Typical = common practice, which varies by agency. Indicative rates.
See the full comparisonHow we work
A transparent process from first call to launch
You always know what is happening, what it costs and what comes next.
Discovery call
We learn your goals and constraints, then give a straight answer on fit, budget and timeline.
30 minutesProposal and agreed price
Scope, milestones and price in writing, shaped around your budget, with the named team who will do the work.
2 to 4 daysDesign
Wireframes and Figma designs reviewed together. Nothing gets built until you approve it.
1 to 3 weeksBuild in weekly sprints
Working software every week on staging, with a walkthrough and a shared channel.
2 to 12 weeksLaunch and handover
QA, performance and accessibility checks, then deployment into accounts you own.
1 weekSupport and growth
30 days of fixes included, then optional retainers so the work keeps compounding.
Ongoing
Pricing
What it costs
Flexible on scope. Firm on price. We shape the plan around your budget, and once we agree, the price does not change.
Starter
from $2,500from AED 5,000from ₹30,000
- One automation in your existing tools (for example lead follow-up, form to CRM, WhatsApp auto-reply)
- Handover
- 30 days of fixes
- Best fit for growing businesses
Growth
$5,000–$12,000AED 12,000–30,000₹75,000–₹2,00,000
- An AI assistant on your website or WhatsApp, trained on your content
- 2 to 4 connected workflows
- Monitoring
Premium
$12,000–$35,000+AED 30,000–80,000+₹2,00,000–₹6,00,000+
- Custom AI agents with integrations
- Document processing
- Dashboards
- Guardrails and monitoring
Three plans, from one automation to custom AI agents with integrations. Monthly operations retainers available. Prices are a starting point, not a wall. See all plans
Quick answers
About cost and timing
The things people ask right after they see a price.
Prices depend on your market and scope; see the plans on this page. The number of workflows, the systems we connect to and how much human review you need all move the price. AI and API usage fees are billed to your own account. Flexible on scope. Firm on price.
Usually 2 to 8 weeks per workflow. A simple form-to-CRM automation sits at the short end. An assistant that reads documents and talks to several systems takes longer. You get a dated plan after we map your process, and we show working versions along the way.
How we contract
Clear terms, before you spend anything
The commercial side in plain words. The full wording is in our terms, and your proposal sets the details.
- A written proposal comes firstScope, deliverables, milestones, price and timeline, in writing. Work starts when you accept it.
- The price does not moveOnce agreed, the number in the proposal is the number on the invoice. Changes to scope are quoted as a written change request and only built once you approve them.
- You pay by milestoneProjects are paid in milestones set in your proposal. No project is billed in full upfront. Invoices are payable within 14 days unless your agreement says otherwise.
- You own the workCode, designs and accounts are registered to your company from day one. We keep our own pre-existing tools and methods.
- No lock-inEither side can end a project with written notice, and you pay for the work done up to then. Retainers run month to month with 30 days written notice.
- 30 days of fixes after launchDefects in what we delivered are fixed for 30 days after launch. New features and third-party changes are quoted separately.
AI FAQ
Questions about ai automation & workflows
The things people ask before they book. If yours is missing, ask us on a call or on WhatsApp.
Still have a question?
Thirty minutes with us usually answers everything, including whether we are the right fit.
You get a working automation or AI assistant built into the tools you already use, plus a written process map, a test plan and documentation. We agree one measurable goal up front, such as hours saved or response time, and report against it. It runs on accounts you own.
We need access to the tools involved, a person who knows how the work is done today, and real examples, such as past emails, tickets or documents. The better the examples, the better the result. We sign an NDA before discovery if you want one. Short answers by message are enough for most of this.
You do. Workflows, code, model accounts and data live in your own accounts, and you pay model providers directly. Your data stays with you. We work inside your accounts as collaborators and hand over a recorded walkthrough, so your team can extend or change what we build.
Every project includes 30 days of fixes after launch. Real cases will surface edge cases, and we tune prompts and rules as they arrive. After that you can run it yourselves or agree a monthly plan for monitoring and changes. Either way, you keep full control. You can also run the app alone, since nothing depends on us.
We design for it. Where a mistake would be costly, a person approves the action first. Everything is logged, so you can see what the system did and why. Wrong answers will still happen sometimes. We reduce them with testing, clear limits and fallback to a human.
Yes to both. We label the assistant clearly and give people an easy way to reach your team. For WhatsApp and similar channels we build on opt-in only, so you message people who agreed to hear from you. Handover to a human comes with the full conversation attached.
Whatever fits the job and your data rules: Anthropic Claude, OpenAI, or open models hosted in your own cloud. We are not tied to one vendor, and we test a few options on your real examples before choosing. You can switch providers later without a rebuild.
Before building, we agree the number: hours saved, response time, tickets handled without a person, leads followed up quickly. Then we report against it, with logs you can check. We do not promise results in advance. If something is not paying off, we say so early.
Ready to start your ai project?
Thirty minutes is enough to tell you the approach, the budget range and the timeline.
Also from us
Other services
Where we work
AI automation for businesses in your market
The same senior team, with local prices, working hours and details for each market.
- AI automation in DubaiDubai & UAE
- AI automation for US businessesUnited States
- AI automation for Singapore businessesSingapore
- WhatsApp automation in IndiaIndia
- AI automation in NoidaNoida & Delhi NCR
- AI automation in BangaloreBangalore
- AI receptionist for US small businessUnited States
- AI receptionist for UK businessesUnited Kingdom
- AI automation for small business in AustraliaAustralia
- AI automation in GurgaonGurgaon
- AI automation in Abu DhabiAbu Dhabi
Guides
Read before you decide
- Why Smart Businesses Earn More, Working Less
- Why Competitors Are Growing Faster Than You
- WhatsApp Business App vs API: Which Do You Need?
- What to Automate First in Your Business
- What Is an LLM? Large Language Models in Plain Words
- AI for Small Business 2030: An Honest Opinion Piece
- Twilio WhatsApp API: How It Works for Your Business
- Technology in 2035: What Business Will Look Like
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Contact
Tell us about your ai project
Share the goal, the constraints and any deadlines. We reply within 12 hours with a clear next step.
- Emailhello@astrafolio.com
- WhatsAppChat with us
- Phone+91 86302 44504
- HoursMonday to Saturday, 09:00–21:00 India time. That's 07:30–19:30 in Dubai, so we're online for your whole working day. Every message gets a reply within 12 hours.
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