AI
WhatsApp chatbot development, with a human on standby
An assistant that answers common questions, captures leads and passes the chat to your team when it should. On WhatsApp, and on your website if you want it there too.
- Price agreed upfrontWritten scope, one price, milestone payments.
- You own everythingCode, accounts and content stay in your name.
- Every call is freeNo charge, no pressure. We reply within 12 hours.
- Senior people onlyThe ones you meet are the ones who build.
Overview
WhatsApp and website chatbots, in plain words
WhatsApp chatbot development means building an assistant that replies to customers on your WhatsApp Business number, using your own information, and hands over to a person when needed. We use the official WhatsApp Business API. The same assistant can also sit on your website as a chat widget.
The point is a fast first reply. A customer who messages in the evening gets an answer or a callback slot, not silence.
It is not a replacement for your team. It handles the repeat questions, so your people spend time on the conversations that need them.
Who it is for
- Clinics and salons that take bookings by message
- Property and service firms that lose leads overnight
- Online shops answering the same order and delivery questions
- Support teams buried in repeat questions
What you get
- A live assistant on your WhatsApp number, website, or both
- Answers drawn from your own pages, price lists and policies
- Leads and booking requests sent to your CRM or inbox
- A handover flow with the full chat passed to your team
See it come together
A message becomes a booking
An assistant answers, then hands the job to your workflow.
An illustration of how the work comes together. Not a real client or result.
Signs you need it
Problems this work fixes
If one of these sounds familiar, you are in the right place.
- Messages wait until morningA buyer who writes at night and hears back next day often moves on. A first reply within seconds keeps them.
- Your team repeats itselfHours, prices, delivery and booking steps are asked all day. The assistant answers those; people take the hard ones.
- Chatbots that make things upA badly built bot invents answers. We limit it to your approved content and make it say when it does not know.
- Unclear WhatsApp rulesMeta has rules on templates, opt-in and charges. We explain them before you commit, not after.
What is included
What we do, part by part
- 01
WhatsApp Business API setup
We help you register through the official route, with your business account in your name. Approval is Meta's call, not ours.
- 02
Knowledge base
We load your pages, FAQs and policies. You review the answers before launch.
- 03
Website chat widget
The same assistant can run on your site. One brain, two places, one set of answers.
- 04
Lead capture and booking
The assistant asks the right questions and passes details to your CRM, calendar or inbox.
- 05
Human handover
Customers can ask for a person at any point. Your team sees the whole conversation first.
- 06
Testing and logs
We test it on real past questions and keep logs of what it said.
Want to know if this fits?
Tell us the goal in two lines. We reply within 12 hours with an honest answer and a budget range.
How it works
How the work runs
Map the questions
We collect the questions your team answers most, from real chats and emails.
Build and connect
We set up the API, load your content and connect your CRM or calendar.
Test with your team
Your staff try to break it. We fix weak answers and tighten the handover.
Launch and tune
It goes live on opt-in conversations. We review the logs and adjust answers after launch.
Straight answer: The assistant will sometimes get an answer wrong, so we limit it to your content and keep a human route open. WhatsApp messaging fees and AI usage fees are paid to the providers, and We tell you the running costs before you agree.
Pricing
What ai automation & workflows costs
WhatsApp and website chatbots is quoted inside the ai automation & workflows plans below. We agree the price on a call, and once agreed it does not change.
Starter
from $2,500from AED 5,000from ₹30,000
- One automation in your existing tools (for example lead follow-up, form to CRM, WhatsApp auto-reply)
- Handover
- 30 days of fixes
- Best fit for growing businesses
Growth
$5,000–$12,000AED 12,000–30,000₹75,000–₹2,00,000
- An AI assistant on your website or WhatsApp, trained on your content
- 2 to 4 connected workflows
- Monitoring
Premium
$12,000–$35,000+AED 30,000–80,000+₹2,00,000–₹6,00,000+
- Custom AI agents with integrations
- Document processing
- Dashboards
- Guardrails and monitoring
Three plans, from one automation to custom AI agents with integrations. Monthly operations retainers available. Prices are a starting point, not a wall. See all plans
Quick answers
About cost and timing
The things people ask right after they see a price.
The build is a fixed price agreed after we scope it. Separately, you pay WhatsApp conversation fees and AI usage to the providers, from your own accounts. We estimate those running costs before you commit, in writing, so nothing is a surprise.
AI work on this site runs about 2 to 8 weeks per workflow. A simple question-and-answer bot sits at the short end. One that books appointments in your CRM takes longer. You get a dated plan after the call, and no surprises.
How we contract
Clear terms, before you spend anything
The commercial side in plain words. The full wording is in our terms, and your proposal sets the details.
- A written proposal comes firstScope, deliverables, milestones, price and timeline, in writing. Work starts when you accept it.
- The price does not moveOnce agreed, the number in the proposal is the number on the invoice. Changes to scope are quoted as a written change request and only built once you approve them.
- You pay by milestoneProjects are paid in milestones set in your proposal. No project is billed in full upfront. Invoices are payable within 14 days unless your agreement says otherwise.
- You own the workCode, designs and accounts are registered to your company from day one. We keep our own pre-existing tools and methods.
- No lock-inEither side can end a project with written notice, and you pay for the work done up to then. Retainers run month to month with 30 days written notice.
- 30 days of fixes after launchDefects in what we delivered are fixed for 30 days after launch. New features and third-party changes are quoted separately.
WhatsApp and website chatbots FAQ
Questions about whatsapp and website chatbots
The things people ask before they book. If yours is missing, ask us on a call or on WhatsApp.
Still have a question?
Thirty minutes with us usually answers everything, including whether we are the right fit.
For a proper assistant that handles many chats, yes. The ordinary WhatsApp Business app is not built for that. We guide you through registration, and your business owns the account. There is a monthly cost for the API through a provider, which we explain in advance.
Yes, always. Customers can ask for a person, and the bot also hands over when it is unsure. Your team sees the full conversation, so nobody repeats themselves. It never traps a customer in a loop with no way out.
Yes. The same knowledge base can power a chat widget on your site. You manage one set of answers, and customers get the same reply wherever they ask. That means less to maintain and no risk of two answers disagreeing.
Yes. We label it clearly, and we only message people who opted in. Hiding it would break trust and could break WhatsApp rules. Honest labelling costs you nothing. Customers should know who they are talking to, and it protects your reputation.
If you get only a handful of messages a week, a person is cheaper and better. A bot pays off when the same questions arrive often or after hours. We will say so on the call. Often the better first step is a quick reply template and a shared inbox.
Ready to talk about whatsapp and website chatbots?
Thirty minutes is enough to tell you the approach, the budget range and the timeline.
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- Emailhello@astrafolio.com
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